"Order Was Right, But the Communication Could’ve Been Clearer"
I ordered a few puzzle books from PennyDellPuzzles, and thankfully everything showed up exactly how I picked it out online. No missing books, no wrong titles, and the quantities were all correct, which I definitely appreciated. I always get a little nervous when ordering multiple items, so it was nice that the order itself didn’t need any fixing. That said, I did find the communication a bit unclear at times, which was annoying. I would’ve liked a little more straightforward info about the order status instead of having to wonder what was going on. Still, once everything arrived, I was happy overall. It’s always a relief to get an order that doesn’t turn into a back-and-forth email situation.
hello_diane088
May 13, 2026
"Fun puzzles, but the prices are kind of hit or miss"
I do like the puzzles, and the site itself is easy to get around. It’s just the pricing that feels a little... I don’t know, mixed for me. Some of the books feel worth it, but others seem a bit pricey for what you actually get. I still pick one up now and then, just not as often as I probably would if the deals were better. Overall it’s decent, just not something I’d call a great value.
AaronKloke_90
May 05, 2026
"I’ve been using it for a…"
I’ve been using it for a bit and it’s just really easy to figure out. The puzzles load fast too, which somehow makes it feel like the whole thing is better overall, even if that’s probably just one part of it. No real complaints from me.
joseph-Pitts
April 27, 2026
"Shows up right on time"
I’ve ordered from PennyDellPuzzles a few times now and the delivery has been super reliable. Never had to sit around wondering where my stuff is or deal with missing packages. It just shows up when it’s supposed to, which is all I really want. Cant complain.
maurice_Richardson79
April 27, 2026
"Showed Up Early"
My puzzle book shipped really quick and got here earlier than I was expecting. That was a nice surprise, honestly. Always happy when an order shows up ahead of time like the little bonus.
"Good puzzles, frustrating renewal experience"
I do like the puzzles, and the site usually works well. But the billing/renewal part really left a bad taste. I didn’t realize my subscription was about to renew until I saw the charge hit my card, and I felt kind of stupid for trusting that it would be more obvious or clearly communicated. Customer service did get back to me, but it took a while, and the account page could definitely explain renewal dates and billing details better. It wasn’t the worst experience ever, just annoying. I’ll probably still use it, but now I know to keep a much closer eye on the dates myself.
armando1996
April 18, 2026
"Of Course My Order Had a Hiccup"
Of course, my order ended up having a small issue because that’s just my luck. But I will say customer service got back to me way faster than I expected. It did take one more email than I hoped to actually get it sorted, which was a little annoying, but they were nice about it and fixed everything in the end.
sean_Stefaniak01
April 09, 2026
"I’ve bought these puzzle books a few times..."
I’ve bought these puzzle books a few times now and they’ve never let me down. The quality is consistent, the puzzles are enjoyable, and I don’t have to worry about what I’m getting. They just feel like a reliable choice, that makes me happy to keep coming back to them.
Anna_kilcrease93
April 03, 2026
"Managing my subscription was surprisingly easy"
I needed to change my puzzle subscription and thought, okay, this might be a whole thing. But it was actually really simple. I found what I needed quickly, made the change, and that was it. No hassle, no confusion, and it didn’t take long at all. Happy with how smooth it went...
ashley1988
March 29, 2026
"The puzzles themselves were totally fine, so that’s..."
The puzzles themselves were totally fine, so that’s the good news. But the envelope showed up all bent and beat up, and one of the corners was a little crushed. Like, come on, it’s not the end of the world, but is it really that hard to pack something so it doesn’t arrive looking like it lost a fight in the mail? I’ll still use them, just wish a little more care went into the packaging.
Nora_bush99
March 23, 2026
"It was just too tiny for…"
It was just too tiny for me. I know some people might prefer something this compact, but compared to what I usually see or use, it felt smaller than the crowd and didn’t really work for my needs.
Michael_dooley02
March 23, 2026
"Solid puzzle magazines and easier to order than most"
I’ve been ordering Penny Dell puzzle magazines for a while now, and they’ve been really reliable. The crosswords and word seeks hit a nice middle ground where they’re fun and relaxing without getting frustrating, and there’s enough variety that I’m not tired of them after a few pages.
The website is straightforward too, which I appreciate because some other puzzle magazine sites feel clunky or make ordering more of a hassle than it needs to be. My order arrived just fine, and I still prefer having the actual magazine in my hands instead of doing every puzzle on my phone. I’d definitely buy again.
lee_Marshall02
March 08, 2026
"Reliable enough that I don’t worry about ordering"
I like ordering from them because they usually have the puzzle books I’m looking for in stock. I’m always a little cautious about buying online in case something is sold out or the order gets complicated, but so far it’s been easy and dependable.
douglasjames1272
February 14, 2026
"I requested a refund and it went..."
I requested a refund and it went through fast without any fuss. I was expecting at least a little back-and-forth, but it was simple and easy. Even if there was a tiny wait, it wasn’t a big deal at all
HEPBURN
February 13, 2026
"The checkout did work in the end..."
The checkout did work in the end, so there’s that. It just felt a little clunky, and I had to double-check my info twice because apparently smooth checkout is too much to ask. A few pages also took their sweet time loading, but I did manage to place the order eventually.
Pauline_coley70
February 05, 2026
"Saved a few bucks, despite the timing"
I ended up saving a few bucks, so I can’t really complain too much. the only annoying part was my timing, I probably would’ve gotten an even better deal if I hadn’t waited until the last minute
wendi.Johnson
January 30, 2026
"I’ve been using pennydellpuzzles.com mostly in the evenings..."
I’ve been using pennydellpuzzles.com mostly in the evenings after work, it’s been a nice way to slow down for a bit. I’m not sure if it’s just me needing something quieter at the end of the day, but the puzzles are fun without making me feel like I’m taking on another stressful task.
The only reason I’d probably give it 4 stars instead of 5 is that some of the pages feel a little plain or seem to load slowly here and there. Maybe I’m being picky, but it does stand out sometimes. Still, overall I enjoy using it, and it’s become one of those simple things that helps me relax.
hello_charles645
January 19, 2026
"Getting into my account was easy"
I logged in without any trouble today. Everything just worked, it gave me the feeling that the process is solid.
PamelaMartin
January 16, 2026
"Plenty to Keep Things Interesting"
There is a lot of variety, so I never feel bored with it. I like that there is always something different to try or check out.
janice.Tinney
January 06, 2026
"I liked how they kept me in the..."
I liked how they kept me in the loop about my order, no wondering or checking over and over. The confirmation came through right away, and the shipping email showed up soon after. Everything was clear and easy, which I really appreciated